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How To Go That Extra Mile To Make Sure You Expand Your Customer Base?

Anyone can be a business person now-a-days. Thanks to modern life, there is no gender or age barrier to enter the business world. However, this also means tougher competition. Here’s how you can face that competition successfully…

First; make yourself available – time management is vital for any business person. Efficiently using your time will allow you to widen your horizons, and open un new avenues for your business. The key is to be organized and to figure out your most efficient and creative times. along with this, it’s also important that you make yourself a proper sleep pattern. So if you want to go above and beyond for your customers or clients, this is what you need to do first.

Round the clock – in today’s world, no business can claim to have no competition. There’s always going to be someone just as good, just as talented as you. Which is why you strive to go that extra mile. Doing something like providing your service round the clock can really draw new customers and clients to you; as well as keep the old ones interested. This is particularly a good idea for electricians (an after hours professional 24 hour electrician Melbourne will definitely be appreciated), restaurants (for those people with odd working hours) and other service providers.

Delivering to the doorstep – you might not be ready to or have the man power for a 24 hours emergency electrician service or diner/restaurant service, but do consider doing door step delivery. In today’s hectic world, not many people have the freedom of time to actually physically shop. Thus, rising the online market. If you can put your business or service online, and provide doorstep delivery or to home services, then without a doubt you will be considered as working above and beyond expectation. Visit http://www.edsagroup.com.au/commercial/ 

Taking time to getting to know your clients – going the extra mile isn’t only about making your service or business better that that of your competition. Often times, if you are friendly with your customers or clients, they will most likely stick with you even if you are hitting a bad period in business. So accept that coffee invitation and socialize a little (with limits, of course); get to know your customers and clients for more than their names and bank details…

Gently nudging them in times they wouldn’t expect – we are sure you have heard of corporate gifts. It’s those seasonal gifts that sometimes half work as reminders and half work as bribes. However, this can be done less obviously. If you know your client is going through a hard time personally, send them a “stay strong” gift. This could be anything from a good bottle of wine to a multi-topping pizza. Trust us, people remember kindness; especially when it’s not expected.

Making sure they get the same quality products/services; every time – another great way of making sure you are going that extra mile, is to provide your customers and clients the same quality of service or products, every time. They will come to depend on your superior quality. And we all know that even in present times, word of mouth has great power.